Question 1

How many guests can join the tour?

Accepted Answer

We can host up to six guests per tour (excluding the captain and crew). US Coast Guard rules, so no extra passengers, please! Thanks for understanding. (Let's keep it cozy and fun!)

Question 2

What if it rains during the tour?

Accepted Answer

We operate rain or shine! The captain may cancel or pause the cruise if the weather gets too rough. If we cancel due to weather, you'll get a full refund (unless the tour is already underway). Check our cancellation policy for more details. (Rain or shine, we're here for a good time!)

Question 3

Where do I get on the boat?

Accepted Answer

Our tiki boat is docked at the Safe Harbor Port Royal Marina, 1 Port Royal Landing Dr, Port Royal, SC 29935.

Question 4

Can we bring our own food and drink?

Accepted Answer

We do not sell ANY food or beverages. You may bring your own food, snacks, and beverages (including alcohol). Any guest consuming alcoholic beverages MUST be 21 or older with a valid ID. We have a cooler onboard to stow your food and beverages if needed. Your safety and experience are our top priorities...Please avoid glass containers aboard and drink responsibly.

Question 5

Are children allowed?

Accepted Answer

Yes, absolutely! We love well behaved kids. Infants and children must be supervised by a parent or guardian at all times. Kids 12 and under MUST wear a USCG approved flotation device.  You may bring your own USCG approved life jacket or use one of ours.

Question 6

What time should I arrive?

Accepted Answer

15 minutes before your scheduled departure time, as we will need to load your belongings and beverages onto the boat. If you are late in arriving, it will cut into the length of your cruise.

Question 7

Are there bathrooms onboard?

Accepted Answer

No, there is no bathroom on the boat. We highly recommend using the facilities on land before your board the boat. There are restrooms at the marina that can be used before and/or after the excursion.

Question 8

Can I smoke onboard?

Accepted Answer

Smoking and vaping are strictly prohibited.

Question 9

Can I bring THC or other substances on the boat?

Accepted Answer

Nope. THC or any drugs are a no-go, even if they're legal or prescribed. Our captains have a strict no-drug policy to keep their licenses. If drugs are brought on board, your trip ends immediately, and the group will be dropped off at the nearest land point.

Question 10

Is tipping the captain expected?

Accepted Answer

Tips aren't included in your tour price but are customary. Our captain and crew work hard to ensure you have a fantastic time. Tips are always appreciated! (Show them some love if you had a great time!)

Question 11

Can I play my own music?

Accepted Answer

Oh yeah! We encourage it and can’t wait to jam out to your playlist!

Question 12

How can I cancel my tour?

Accepted Answer

Need to cancel? No worries! Just let us know at least 96 hours before your tour for a full refund or reschedule credit (custom tours excluded). If you cancel within 48 hours, there's a $100 fee. For custom tours, the fee is 50% or $300 (whichever is less). If we cancel due to weather, you'll get a full refund. Call us at 843-321-8459 to cancel. Remember, no-shows and late cancellations (less than 48 hours) aren't refundable. (P.S. We hate to see you go, but we understand!)

Question 13

What should I wear on the tour?

Accepted Answer

Keep it casual and comfy! Dress for the weather, wear shoes you do not mind getting a little wet, and bring sunscreen, sunglasses, and a hat if you like. Easy, breezy, boat-ready!

Question 14

Can you host birthdays, bachelorette parties, or other celebrations?

Accepted Answer

You bet! We love a good party on the water. Birthdays, bachelorettes, anniversaries, graduations, reunions, or just a fun day out—bring your crew and make it special.

Question 15

Can I book a private charter or custom tour?

Accepted Answer

Absolutely! LowCo Tiki is all about custom fun. Tell us what kind of vibe you want—sunset cruise, happy hour, dolphin watch, or something totally unique—and we’ll help build the perfect trip.

Question 16

Will we definitely see dolphins?

Accepted Answer

We sure hope so, but dolphins are wild animals, so sightings can never be guaranteed. That said, we cruise in areas where they’re often spotted!

Question 17

Do you offer weddings on the boat?

Accepted Answer

Yes, we do! Captain Lee is ordained, so we can help with wedding ceremonies on the water. Seeking a small intimate ceremony with big memories? Reach out and let’s plan it!

Ask the Captain